(as of Sep 01,2020 14:11:09 UTC – Details)
Frequently Asked Questions:
1. Why isn’t the time accurate when I took out the fitness tracker from the delivery package?
When you took it out, firstly connect the fitness watch to APP “MateFit”, and the time will adjusted automatically to the same as your phone, you don’t need to set the time manually.
2. Why does the smart watch disconnected sometimes?
Firstly, please make sure the distance between the fitness tracker watch and the phone doesn’t beyond 9.84-16.4ft (3-5m);
Secondly, check if the phone has full trust in the app and ensure that the app is running in the background. If the phone setting is inappropriate, it may affect the accuracy of the data records.
3. how long is the battery life if I use all functions meantime?
The standby time is 10-15 days. But the more function you use, the faster the power consumes, usually can last 7-8 days with maximum use.
4. How can I ask for help if I don’t know how to adjust the phone function setting or have questions when I use MATEYOU smart fitness tracker?
If that, please reach out to us and we’re willing to send a replacement or refund for you. But once you meet setting questions above, usually you can find the answers in the APP Help Center. If not, please contact MATEYOU After-Sale Team.
5. Why there is a problem with the screen after replacing the tracker dial？
You need to upgrade the firmware to the highest level in the app, and then change the picture.
6. Why is the sleep function inaccurate sometimes?
The tracker needs to be laid flat before wearing, the tracker can only measure the nighttime sleep situation, and the APP needs to stay online before going to sleep at night.
7. Many functions require an APP to be used properly.
1. The wristband should be at the same height as the heart when measuring, up or down will result in a difference in the measurement results. The measured blood pressure can be compared to each other adopting the same posture each time.
2. It is not appropriate to measure it immediately after smoking, drinking, drinking tea and drinking coffee.
3. It is not appropriate to measure after exercise and fatigue.
4. Try to relax when measuring, avoid anxiety, excitement, suppresses the urine and pharmacy, make a few deep breaths before the measurement, and keep the mood relaxed.
Bracelet blood pressure algorithm is suitable for healthy people to measure their own blood pressure. Measurement results do not apply to those with high blood pressure as a criterion to determine whether they need to take antihypertensive drugs. Please test and treat under the guidance of a doctor. the product measurement results are for reference only, not for medical purposes and basises.
The picture of the fitness tracker can be changed at will. These pictures can be photos of your child, landscape photos, photos of your own, and there is no limit to the size of the pictures.
Note: You need a mobile app to connect to the bracelet and upgrade the firmware to the latest version.
MATEYOU fitness tracker monitors sleep quality and is used from 10pm to 8am. There are two types of data, deep sleep and light sleep. In the morning, the sleep data is uploaded to the APP to monitor your sleep quality changes.
Note: You need to connect your mobile app before going to bed and wear it properly on your wrist.
MATEYOU fitness tracker measures heart rate and blood pressure so you can monitor your health at any time.
Fitness Tracker Function
Multiple Sports Modes
MATEYOU fitness tracker have 8 sport modes,include walking, running, cycling, skipping, badminton, basketball, football, swimming. You can choose a mode when you sport
Shake your arm, control your phone to take pictures, capture a beautiful moment, suitable for taking a family portrait, in the lens, one can not be less！
Need to open the control camera option in the mobile app
Control mobile phone music playback, previous song / next song / pause / return, etc., no need to open the phone to switch
Operation Guide: Short press: switch button, long press: select button
Fitness Tracker Function
Modern people need to sit in a chair for several hours every day. It is easy to get some diseases. For a healthy life, you can’t do without a warm little assistant. You need to remind you to move around and promote the blood circulation of the whole body.
Open the sedentary reminder on the mobile app and set how long to remind you. When it is time, it will vibrate to remind you to look at the beautiful scenery.
Set an alarm clock on the mobile app, and the vibration will remind you that you should wake up at the point, no longer afraid of the harsh alarm clock sound to wake your family.
MATEYOU fitness tracker includes a motion sensor that accurately captures your movement frequency, steps, and calculates calorie consumption, estimates distance, and provides you with the right reference for healthy exercise.
Tied to the foot for more accurate step counting
Points to pay attention to
Please charge for 1-2 hours for the first time.The mobile app name is “MateFit”The first time you connect to the app, please upgrade the firmware to the latest version.NOT take a diving surfNOT take a hot bath
What’s this include?
Smart Wartch * 1Magnetic Charging Cable *1User Manual *1
Product name: MATEYOU fitness trackerScreen: 1.22 inch IPS truE color screenCharging: Magnetic chargingWaterproof: IP68Battery: 200 mAhStandby time: 10-15 daysSystem: support Android 4.4 and above and IOS 9.0 and above.Main function: Picture Replacement, Exercise Step, Exercise Heart Rate, Sleep Monitoring, Calories, Moving Distance, Music Control, Message Reading, Call Reminder, Photo Control, Brightness Adjustment[Support 5ATM waterproof]: blood pressure watch suitable for hand washing, rain and swimming in shallow water. not support hot shower, diving, surfing, etc. It supports all day wear.
[Long Battery Life]: MATEYOU Controls heart rate monitor watch with a battery life of up to 15 days, you can track 2 week without needing to charge.
[Intelligent design]: Customize the main interface, you can use your photos to do the theme,Some fitness tracker will appear after uploading pictures, please don’t worry, just need to upgrade the firmware to solve the problem. weather display, music control, brightness adjustment, remote camera control, alarm, sedentary alarm, stopwatch and so on. It has a separate magnetic charger that is easy to remove without the strap
[Extra function]: screen brightness adjustment, stopwatch function, more personalized settings
[APP support]: Download Mate Fit from the App Store or Google Play, which requires Android 4.4 or iOS 9.0 or higher (not for tablets or PCs). If you are not satisfied with this item, please contact us or check before returning. We will do our best to help you.